Halifax Mobile Banking 141.01

Our Mobile Banking app offers all the essential features you would expect, and even some additional ones. It provides you with the convenience of banking whenever and wherever you want, whether you're on the bus, at work, or enjoying your favorite TV shows.

The Basics:

• Quick and secure sign-in options with Touch ID, Face ID, or a 3-character combination from your memorable information
• Easily swipe to view balances and statements
• Block or cancel subscriptions directly within the app
• Access detailed information about individual transactions
• Monitor incoming and outgoing funds
• Receive notifications for payments and spending insights on your current account
• Effortlessly make transfers and payments
• Manage standing orders and view direct debits
• Pay your loan or credit card bill
• Conveniently deposit cheques
• Set up new payees or make payments to your phone contacts.

A Few Extras:

• Earn rewards with Cashback Extras as you spend
• Apply for loans, savings accounts, credit cards, and more through the app
• Contact us safely from the app without extensive security checks due to our recognition of your identity

Stay Safe:

• Temporarily freeze card transactions if your debit card is misplaced or restrict its usage
• Report lost or stolen cards directly within the app
• Order replacement cards and PINs
• Reset your Online Banking password
• Update your contact details

Getting Started:

If you are new to the app, registration is simple. All you need is:

• An up-to-date phone number registered with us
• A Halifax UK personal account
• Your Online Banking username, password, and memorable information (which you can create within the app)

Keeping You Safe Online:

We prioritize your online security by taking measures to prevent connections from tampered devices. Additionally, we provide an online banking guarantee to ensure your protection. For more information, you can visit our website: http://www.halifax.co.uk/aboutonline/security/

Contacting You:

We assure you that by using the app, we will not contact you more frequently than usual. However, remain cautious of any suspicious email, text message, or phone call claiming to be from us. Criminals may attempt to deceive you and gain access to sensitive personal or account information. Remember that we will never ask for these details in a communication. Any legitimate emails from us will address you personally using your title and surname, along with either the last 4 digits of your account number or the last part of your postcode '*** 1AB'. Text messages sent by us will come from Halifax. Please note that terms and conditions apply.

Important Information:

• Mobile Banking is available to our Online Banking customers who hold a UK personal account
• Services may be affected by phone signal and functionality
• Please be aware that features requiring the use of your device's phone capability, such as the Call Us function, are not compatible with iPads

When using this app, we collect anonymous location data for the purpose of combatting fraud, resolving issues, and improving future services.

Please note: Touch ID requires at least an iPhone 5s running iOS 10.0 or above, or an iPad (5th generation), iPad Pro, iPad Air 2, or iPad mini 3 (or later models). Face ID requires either an iPhone X or a later model, or an iPad Pro with Face ID capability (2018 onwards).

Apple, the Apple logo, iPad, iPad Air, iPad mini, iPad Pro, iPhone, Touch ID, and Face ID are trademarks of Apple Inc., registered in the U.S. and other countries.

Cashback Extras is available to Halifax bank account customers (excluding Basic Account holders) aged 18+ with a debit/credit card who bank online. Terms and conditions apply.

Save the Change® is a registered trademark of Lloyds Bank plc and is used under license by Bank of Scotland plc.

Halifax is a division of Bank of Scotland plc. This app and Mobile Banking are operated by Bank of Scotland plc (registered in Scotland, No. SC327000) with the registered office at The Mound, Edinburgh, EH1 1YZ. It is authorized by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.